Students' Rights to Privacy and Access to Educational Records

Meritus University is committed to providing its students with exceptional service. Providing our services to students involves the collection, use and disclosure of personal information about students. The university is committed to informing students of why and how it collects, uses, and discloses their personal information; to obtaining consent from students where it is required to collect, use, or disclose personal information; and, to only handle personal information in a manner that a reasonable person would consider appropriate in the circumstances. Our commitment to privacy includes ensuring the accuracy, confidentiality, and security of student records and personal information. We are also committed to allowing students to request access to, and correct, if necessary, their personal information and records in accordance with law and university policy.

The university will conduct itself in accordance with the following guidelines:

  1. Students will be provided access to official records directly related to them. A student who wishes to see their record must make an appointment through the Registrar's Office. A student may not remove any materials, but is entitled, at their expense, to one copy of any material contained in their file, unless there are legal restrictions on disclosing it to them.
  2. Students will be given the opportunity to correct records if they are inaccurate. Their right to correct does not include a right to challenge the appropriateness of a grade as determined by a faculty member.
  3. Where required, a student's written consent will be received prior to releasing personally identifiable student data from the records, such as a student's grade or grade point average, class schedules, academic performance information, or admission information.
  4. The university will have collected from each student, with their consent or as otherwise authorized or permitted by law, personal information (listed below) which may be disclosed to outside parties without further notice to or consent by the student (provided disclosure and use of the information is consistent with the purpose for which the university collected it). The university refers to this data as "directory information":
    1. Student's name;
    2. Date and place of birth;
    3. Home address and telephone number;
    4. Dates of attendance at the university;
    5. Date(s) of admission to the university;
    6. University program(s) of study;
    7. University degree completion date(s) and type of degree(s) earned;
    8. Student's current status (enrolled, graduated, withdrawn); and
    9. Previous institutions attended by the student and degrees earned.

    Students may restrict or release disclosure of directory information. Academic advisors or a representative from the Registrar's Office can provide you with the appropriate forms to request a privacy hold or release which should include name, IRN, address, specific records to be withheld and/or to whom the privacy hold/release applies, and the student's signature and date. Requests are valid throughout the student's enrolment unless otherwise notified. Please contact:

    Regulatory Affairs (Meritus)
    Attention: Candace Elliott Person
    Apollo Legal Department
    Mail Stop: CF:K612
    4025 Riverpoint Parkway
    Phoenix, Arizona 85040
  5. The university may disclose educational records, including personal information, without any further notice to or consent by the student, and notwithstanding any privacy hold to:
    1. University officials with a legitimate educational interest
    2. Educational partners of Meritus University as defined and for the purposes set forth in the Meritus Corporate Privacy Policy located at www.meritusu.ca
    3. Other schools to which a student seeks or intends to enroll
    4. Specified officials for audit and evaluation purposes
    5. Organizations conducting studies for or on behalf of the school
    6. Accrediting organizations
    7. Comply with a judicial order or lawfully-issued subpoena
    8. Appropriate officials in cases of health and safety emergencies
    9. Provincial and local authorities, pursuant to provincial law

  6. Additionally, the university is licenced by provincial regulatory bodies. You may obtain a copy of the university's accreditation or licence documents, or information on how to contact any of the agencies that regulate the university, by contacting Apollo Legal Services at (602) 557-1683.
  7. For further information about the university's privacy policies and practices or to make a request for access to personal information, please review the university's privacy policy online at https://www.meritusu.ca. You may also contact:

    Regulatory Affairs (Meritus)
    Attention: Candace Elliott Person
    Apollo Legal Department
    Mail Stop: CF:K612
    4025 Riverpoint Parkway
    Phoenix, Arizona 85040